Privacy Policy

Data We Collect

WayVIP ("we," "us," or "our") collects information you provide directly, information collected automatically when you use our services, and information from third-party partners. Here is a detailed breakdown:

A. Information You Provide

• Account Information: When you register, we collect your name, email address, and password (hashed).
• Profile Data: Optional profile details such as your company name, role, and profile picture.
• Payment Information: Billing details processed securely via Stripe. We do not store full card numbers.
• Communications: Messages you send us via contact forms, support tickets, or email.
• User-Generated Content: Prompts, outputs, and settings you create or save within WayVIP tools.

B. Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, clicks, and interactions with our AI tools.
• Device Information: Browser type and version, operating system, device type, screen resolution, and language settings.
• Log Data: IP address, referrer URL, timestamps, and error logs.
• Cookies & Tracking Technologies: See our full Cookies Policy in Section 4.

How We Use Your Data

We use the information we collect for the following purposes, always with a lawful basis under applicable data protection law:

1. To Provide and Maintain Our Services: Authenticating your account, processing your subscriptions, and delivering AI tool functionality.
2. To Personalize Your Experience: Remembering your preferences, recommending relevant tools, and customizing your dashboard.
3. To Improve Our Products: Analyzing aggregated usage patterns to identify bugs, optimize performance, and develop new features.
4. To Communicate With You: Sending transactional emails (receipts, password resets), product updates, and — where you have opted in — marketing communications.
5. To Serve Relevant Advertising: Enabling Google AdSense and other advertising partners to display personalized or contextual ads on our free-tier pages (see Section 3).
6. To Ensure Security: Detecting and preventing fraud, unauthorized access, and abuse of our platform.
7. To Comply With Legal Obligations: Retaining records and responding to lawful requests from regulators or law enforcement.

Google AdSense & Advertising

WayVIP uses the Google AdSense advertising network to display advertisements on portions of our website, primarily to free-tier users. This section describes how advertising data is collected and used.

How Google AdSense Works

• Google uses DoubleClick cookies and other tracking technologies to serve interest-based advertisements.
• These cookies allow Google and its partners to show you ads based on your visits to WayVIP and other websites you have previously visited.
• Google may also use device identifiers and cross-device tracking to associate your browsing behavior across multiple devices.
• Ad performance data (impressions, clicks, conversion events) is shared with Google for billing and reporting purposes.

Opting Out of Personalized Advertising

You have full control over personalized advertising. You may opt out through the following methods:

• Visit Google Ads Settings at google.com/settings/ads to manage or disable personalized ads.
• Use the Network Advertising Initiative (NAI) opt-out tool at optout.networkadvertising.org.
• Visit YourAdChoices at optout.aboutads.info.
• Install the Google Analytics Opt-out Browser Add-on from tools.google.com/dlpage/gaoptout.
• Configure your browser's privacy or cookie settings to block third-party tracking cookies.

For more information on how Google collects and uses data in the context of advertising, please review Google's Privacy Policy and How Google uses data when you use our partners' sites or apps.

Cookies Policy

Cookies are small text files stored on your device when you visit a website. WayVIP uses cookies and similar tracking technologies (web beacons, pixels, local storage) to ensure the proper functioning of our service and to improve your experience.

Types of Cookies We Use

Managing Your Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

For a comprehensive guide to managing cookies across all browsers, visit aboutcookies.org.

Third-Party Services

WayVIP integrates with the following third-party services to provide and enhance our platform. Each third party operates under its own privacy policy:

• Google Analytics: Website traffic analysis and user behavior reporting. Privacy Policy
• Google AdSense: Advertising network for monetization on free-tier pages. Privacy Policy
• Stripe: Payment processing and subscription management. Privacy Policy
• Intercom / Help Scout: Customer support and in-app messaging. Data is stored on their secure servers.
• OpenAI / Anthropic: AI model inference. Prompts may be processed by these providers subject to their own data handling agreements.
• Cloudflare: CDN, DDoS protection, and security. IP addresses pass through Cloudflare infrastructure. Privacy Policy

Data Sharing

We do not sell, rent, or trade your personal information. We may share your data in limited circumstances:

• Service Providers: We share data with trusted vendors who process it on our behalf (payment processors, analytics providers, cloud hosting). These vendors are contractually obligated to protect your data and use it only as directed by us.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you before this occurs.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of WayVIP, our users, or the public.
• Aggregate / Anonymized Data: We may share anonymized, aggregated statistics (e.g., "10,000 users generated content this week") that cannot identify any individual.
• With Your Consent: Any other sharing will only occur with your explicit prior consent.

Your Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal data. We honor all applicable rights under the General Data Protection Regulation (GDPR) for users in the European Economic Area, and the California Consumer Privacy Act (CCPA) for California residents.

Rights Under GDPR

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Rights Related to Automated Decision-Making: Request human review of automated decisions that significantly affect you.

Rights Under CCPA (California Residents)

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and share.
• Right to Delete: Request deletion of your personal information, with limited exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. However, you can opt out of targeted advertising by visiting your browser's privacy settings.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• Encryption in Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3 (HTTPS).
• Encryption at Rest: Sensitive data stored in our databases is encrypted using AES-256.
• Password Security: Passwords are hashed using bcrypt with a cost factor of 12 — we never store plaintext passwords.
• Access Controls: Employee access to production systems and personal data is restricted on a need-to-know basis and protected by MFA.
• Regular Audits: We conduct regular security audits, vulnerability scans, and penetration tests.
• Incident Response: In the event of a data breach affecting your rights, we will notify you and applicable authorities within 72 hours as required by GDPR.

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication on your WayVIP account.

Children's Privacy

WayVIP is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wayvip.com. We will promptly delete such information from our systems.

Third-Party Links

Our website may contain links to external websites, tools, or resources operated by third parties. These links are provided for your convenience and informational purposes only.

The inclusion of a link to a third-party site does not imply endorsement, sponsorship, or affiliation by WayVIP.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send an in-app notification and/or email to registered users with an active account.
• In cases of significant changes, provide a 30-day advance notice period before the changes take effect.

Your continued use of WayVIP after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should discontinue your use of WayVIP and request deletion of your account.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through any of the following channels:

• Email: privacy@wayvip.com
• Support: support@wayvip.com
• Contact Form: wayvip.com/contact
• Twitter / X: @WayVIP

We commit to responding to all privacy-related inquiries within 30 business days.